Answering your queries about receiving a rainwater tank delivery from Rotoplas.
Which regions are included in Rotoplas’ FREE delivery zone?
Rotoplas rainwater tanks are delivered FREE within the Newcastle, Sydney, Illawarra, South Coast, Canberra and Southern Highlands regions. These regions are bordered by Bega on the South Coast, inland to Cooma, Yass and Goulburn in the Southern Highlands, the Hume Highway/M5 into Western Sydney and the M7 and M1 from Sydney up to Newcastle. Click here to view our freight zone map. If in doubt, please feel free to contact us for a freight price.
How much notice will I have for my rainwater tank delivery?
Where possible, we will contact you 1-2 days before delivery, and the driver will call you on the day of delivery.
Can I choose a day to receive my rainwater tank delivery?
Yes, where possible, we will arrange delivery of your rainwater tank/s on a day that suits you. However, this is subject to transport availability.
Do I need to be home for my rainwater tank delivery?
Yes, unless you have arranged for someone else to receive your delivery on your behalf. In addition to the driver, there needs to be at least one other able bodied person to help unload the tank/s.
How much access do I need to provide for my rainwater tank delivery?
We require clear access for a truck and trailer combination which is 19 metres long, 2.5 metres wide and 4.6 metres high. If this is not provided or is impossible, the driver will leave the tanks at the closest possible place.
Are there any other requirements I need to know about before receiving my rainwater tank?
It is your responsibility to store the tank securely to prevent it from rolling or blowing away, if it is unable to be installed straight away.