Rotoplas rainwater tank delivery zone
Rotoplas’ rainwater tank delivery zone includes the Newcastle, Sydney, Illawarra, South Coast, Canberra and Southern Highlands regions. These regions are bordered by Bega on the South Coast, inland to Cooma, Yass and Goulburn in the Southern Highlands, the Hume Highway/M5 into Western Sydney and the M7 and M1 from Sydney up to Newcastle.
If you are outside these delivery regions, please call us on 1800 218 000 to check whether we can deliver to your area and get a freight proposal.
What are the onsite delivery requirements?
To allow for a smooth delivery process, we need you to confirm that we will have no difficulty in accessing your property, and that there will be someone home to assist and secure the tank.
We require clear access for a truck and trailer combination which is up to 19 metres long, 2.5 metres wide and 4.6 metres high. If this is not provided or is impossible, the driver will leave the tanks at the closest possible place.
In addition to the driver, we require at least one other able bodied person present on site for the delivery to assist the driver with unloading the tank/s.
It is important to note that it is the owner’s responsibility to store the tank securely to prevent it from rolling or blowing away, if it is unable to be installed straight away.
Does Rotoplas delivery include installation?
A Rotoplas rainwater tank delivery does not include positioning or installation. The delivery driver is responsible only for a kerbside drop, and any additional services are at the discretion of the driver and may incur additional cost. It is important to note this is outside of our control where a courier is used.
However, where delivery will be made on our own delivery truck by Rotoplas staff, we are happy to provide assistance in positioning the tank where it is reasonable to do so. Again, this is at the discretion of the driver and may incur additional cost. We encourage you to contact us prior to delivery if you have any additional requirements that we can assist with, and we will be happy to accommodate this where possible.